Text reading 'lovealways' above the word 'FIONA' with the 'O' stylised as a snowflake or star symbol in white.

1. Introduction

Love Always Fiona (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains what data we collect, how we use it, and your rights under the UK GDPR and EU GDPR.

By using our website, booking a class, or subscribing to our mailing list, you agree to this policy.

2. Information We Collect

We may collect the following types of personal data:

  • Contact information: your name, email address, phone number.

  • Booking details: classes, workshops, or events you attend or enquire about.

  • Payment details: processed securely through third-party providers (we do not store full card details).

  • Health information (optional): details you share to ensure safe participation in classes.

  • Technical data: IP address, browser type, device information, and site usage collected via cookies or analytics tools.

3. How We Use Your Information

We use your information to:

  • Manage bookings, payments, and attendance.

  • Communicate with you about classes, updates, and relevant events.

  • Improve our website and services through analytics.

  • Send marketing emails (only with your consent, which you can withdraw anytime).

  • Ensure health and safety during physical and breathwork practices.

  • Comply with legal and tax obligations.

4. Data Storage and Third-Party Services

Your data is securely stored and processed through trusted third-party platforms we use to operate our business, including:

  • Squarespace: our website and booking system.

  • Google: for email, analytics, and document storage.

  • Meta (Facebook & Instagram): for marketing and communication.

We may in the future use your data (such as email or interactions with our site) for Meta Ads and Google Ads campaigns to share relevant offers and updates. These platforms process data in accordance with their own privacy policies.

All third-party providers we use are compliant with GDPR or equivalent data protection frameworks.

5. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous analytics.
You can disable cookies in your browser settings, though some features of the site may not function properly.

6. Data Retention

We keep personal information only for as long as necessary:

  • Booking and payment data – retained for accounting and tax purposes.

  • Contact and communication records – retained for ongoing service and marketing (unless you unsubscribe).

  • Health and consent forms – retained for legal compliance and duty of care.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing at any time.

  • Request a copy of the data we hold about you.

  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, contact us at lovealwaysfiona@hotmail.com.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. However, no online transmission is ever completely secure, and you share information at your own risk.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect operational or legal changes. The latest version will always be posted on our website with the date of revision.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Love Always Fiona
Email: lovealwaysfiona@hotmail.com
Website: www.lovealwaysfiona.com

Privacy Policy